The People Behind
the Name.
You’ve already met Mike.
Here’s the rest of the team.
Every Representative,
Same Standard
Whoever you end up talking to trained the same way, on the same three things.
Real Knowledge
Every Representative goes through the same rigorous training on health insurance and the plans we work with, the same plain-English lessons you’ll find in the Classroom. Whoever picks up the phone actually knows the answer, not just where to transfer you.
Every Time
Success here isn’t measured by how fast a call ends, it’s measured by whether you got the right plan and the right answer. That’s the only scorecard that matters to us.
No Exceptions
No jargon, no matter who you’re talking to. If a term matters, whoever’s on the phone with you explains it the moment it comes up, same as Mike would.
I’m Mike Gatteri. When I started my career with HealthMarkets 25 years ago, I vowed that everyone who called would get treated like a neighbor, not a policy number, and that vow still stands today. That’s not a slogan, it’s just how I run things, and it’s the same standard I hold everybody on this team to.
I didn’t set out to build an insurance agency so much as I set out to give people straight answers instead of a sales pitch. Somewhere along the way that turned into two offices, a team I’m genuinely proud of, and a lot of relationships that started as clients and turned into something closer to friends. If you want the longer version, my education, what I did before insurance, how I actually ended up here, that’s all in my full bio below.
Our Great Team
Just like myself, the rest of our team is professional-grade at making sure health insurance doesn’t have to be a pain in the asterisk.
I’m proud of the people I work with, and I want you to be too. This is your chance to put a face, and a name, with the voice you might hear on the other end of the phone. Click into anyone’s bio to get to know them a little better, their personality, their background, whatever it is that makes them who they are.
Prefer to just call the office?
Whoever picks up will get you
where you need to go.
How Did We Do?
We’re always working to get better, and the best feedback comes straight from you. If someone on this team went above and beyond, or if something could’ve gone smoother, tell us.
We read every note that comes in, and we take it seriously. It only takes a minute, and it helps us take better care of the next person who walks through our door.